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We will be closed on Juneteenth National Independence Day, Monday, June 19th.

PLEASE NOTE:  Shared Branch is currently down. We apologize for the inconvenience, and we are working to resolve this as fast as we can. In the meantime please use Remote Deposit Capture through our Mobile Banking App, a Depositing accepting ATM, or one of the surcharge-free ATMs


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Online Banking Enrollment

  1. On our home page in the Account Access box:
    • select Forgot Password.
    • Enter your account number which is also your Username.
    • Then click continue.
  2. Select the email you wish to use (there is a drop-down arrow).
    • An email will be sent immediately to the selected address. Click submit.
  3. Open your email:
    • The email will have a subject line of Financial Access FCU Credit Union Security Code. The sender will be
    • Copy your secret code.
  4. Go to the Online banking screen:
    • paste the secret code.
    • Click submit.
  5. You will get a Success screen, with a message that a temporary password has been sent to your email.
    • You will have 20-minutes to retrieve and use the temporary password.
    • Click complete, this will take you back to the Account Access screen.
    • Keep Account Access screen open.
  6. Open another window:
    • open your FInancial Access Federal Credit Union Temporary Password email.
    • Copy your temporary password.
  7. On the Account Access screen:
    • enter your User ID (account number)
    • enter the temporary password
    • select sign in.
  8. You will be asked the following:
    • select your security image;
    • you will need to select three challenge questions.
    • Remember your answers and Click submit.
  9. You will be asked to set a permanent password.
    • Password requirements 8-16 characters, must include 1 Capital letter, 2 digits, and 1 special character.
    • Click submit.
  10. Upon first login after setting up your account and password:
    • It will require you to select your security image
    • Answer one challenge question.
    • On this screen, you can check the box next to the registered device. (This is recommended only for devices that are not shared.)
    • If you access our website from your tablet, phone or other smart device, you can enable that device and have access to our Mobile Banking platform.
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