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Online Banking Enrollment

  1. On our home page in the Account Access box:
    • select Forgot Password.
    • Enter your account number which is also your Username.
    • Then click continue.
  2. Select the email you wish to use (there is a drop-down arrow).
    • An email will be sent immediately to the selected address. Click submit.
  3. Open your email:
    • The email will have a subject line of Financial Access FCU Credit Union Security Code. The sender will be
    • Copy your secret code.
  4. Go to the Online banking screen:
    • paste the secret code.
    • Click submit.
  5. You will get a Success screen, with a message that a temporary password has been sent to your email.
    • You will have 20-minutes to retrieve and use the temporary password.
    • Click complete, this will take you back to the Account Access screen.
    • Keep Account Access screen open.
  6. Open another window:
    • open your FInancial Access Federal Credit Union Temporary Password email.
    • Copy your temporary password.
  7. On the Account Access screen:
    • enter your User ID (account number)
    • enter the temporary password
    • select sign in.
  8. You will be asked the following:
    • select your security image;
    • you will need to select three challenge questions.
    • Remember your answers and Click submit.
  9. You will be asked to set a permanent password.
    • Password requirements 8-16 characters, must include 1 Capital letter, 2 digits, and 1 special character.
    • Click submit.
  10. Upon first login after setting up your account and password:
    • It will require you to select your security image
    • Answer one challenge question.
    • On this screen, you can check the box next to the registered device. (This is recommended only for devices that are not shared.)
    • If you access our website from your tablet, phone or other smart device, you can enable that device and have access to our Mobile Banking platform.
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